Uber One Class Action Lawsuit: Refunds and Case Status

A lawsuit filed October 1, 2026 accuses Uber of enrolling customers in Uber One through promotional offers without their consent.

There is no Uber One class action settlement or claim form yet. Getting money back today means cancelling in the Uber app and asking Uber, or your card issuer, to reverse charges you did not authorize. The Uber One class action lawsuit, Jesus v. Uber, was filed in federal court in California, and no judge has ruled on any of its claims.

A separate government case is also pending. The Federal Trade Commission sued Uber over Uber One in April 2025, and 21 states and the District of Columbia joined an amended complaint in December 2025. Neither case has produced a payout.

Can You Get an Uber One Refund Today?

You can ask Uber for an Uber One refund today, but no court program pays one out. The Jesus v. Uber case has no settlement, no claims process and no money available at this time. Any refund right now comes from Uber or from your card issuer.

Take these steps in order:

1. Cancel the membership in the Uber or Uber Eats app: open Account, then Uber One, then Manage membership, then end the membership. Uber changes menu names, so the labels in your app may differ.
2. Contact Uber support and ask for a refund of each charge you did not authorize. Keep the confirmation email or a screenshot of the cancelled membership.
3. If Uber refuses, dispute the unauthorized charge with your card issuer. A card dispute is a request to your bank, and it does not start a lawsuit.

Uber's current U.S. refund policy for Uber One is not published in the sources used for this page, so ask Uber support what it will return before you count on any amount. Uber's cancellation rule has included turning off auto-renewal ahead of the renewal date. If your renewal date is close, contact Uber support in addition to cancelling in the app.

If you came looking for a claim form that pays a set amount, none exists for Uber One yet. How to claim settlement money covers cases that have reached the settlement stage.

What the Uber One Class Action Lawsuit Alleges

The Uber One class action lawsuit alleges that Uber uses promotional offers to enroll customers in Uber One without their consent. The case is Jesus v. Uber Technologies, Inc. and Uber USA, LLC, Case No. 3:26-cv-11205, in the U.S. District Court for the Northern District of California. Plaintiff Ashley Jesus filed it on October 1, 2026, and her lawyers are Tycko & Zavareei LLP.

The complaint was not yet in free public databases as of October 9, 2026, so the case details here come from the case trackers ClaimDepot and Open Class Actions rather than the court docket.

The complaint describes Uber One as costing $9.99 per month or $96 per year, renewing automatically until cancelled. Over a year, the monthly plan adds up to $119.88 ($9.99 times 12), which is $23.88 more than the annual price.

According to the complaint, one checkout flow works like this. A box-checking step leads to a pop-up offering four free weeks with a "start saving" button. The plaintiff alleges the $9.99 monthly charge appears in smaller gray text, and that tapping the button starts the membership at once because Uber already stores payment details.

The named plaintiff describes her own experience in detail:

• Uber emailed her a $20 Uber Cash offer on June 12, 2026.
• She placed an Uber Eats order believing she was redeeming a credit.
• The next day she received an email titled "You're officially an Uber One member!"
• Around July 9 she saw a $9.99 charge, asked to cancel and asked for a refund, and she says Uber refused.
• Around August 9 she says Uber charged her again after denying a second cancellation request.

Those two alleged charges total $19.98. The complaint also alleges that cancelling requires moving through multiple menus that end at a nonfunctional electronic support system. It also alleges that Uber's terms of use require private arbitration, and the plaintiff argues that clause is too one-sided to enforce.

All the claims arise under California law:

• The California Unfair Competition Law, including alleged violations of the state's automatic renewal law.
• The California False Advertising Law.
• The Consumers Legal Remedies Act.

The plaintiff asks for damages and refunds for subscribers, the profits Uber made from the practice, and a court order requiring clear disclosures and informed consent before anyone is enrolled. Every one of these points is an allegation. Nothing in the complaint has been proven.

Who Could Be in the Proposed Class

The complaint proposes two classes, and neither has been certified by the court.

Fitting a proposed class description does not make you a class member yet. You become a possible class member only if a judge certifies a class. Whether your own Uber One charges fall inside either definition is a question a licensed attorney can answer for your situation.

The FTC's Separate Case

The Federal Trade Commission (FTC) has its own pending lawsuit against Uber over Uber One, filed in April 2025 in the same Northern District of California court. The FTC alleges violations of Section 5 of the FTC Act and the Restore Online Shoppers' Confidence Act over how Uber One enrollment and cancellation work.

In December 2025, the FTC filed an amended complaint joined by 21 states and the District of Columbia, and that complaint seeks civil penalties. The FTC alleges Uber charged people for Uber One without consent and made the membership hard to cancel. Its examples include cancellation paths of up to 23 screens and 32 actions. The FTC also alleges Uber's "about $25 a month" savings claim left out the membership fee.

Uber denies the FTC's allegations. A company spokesperson said Uber does not sign up or charge consumers without their consent and that cancelling takes most people 20 seconds or less.

The FTC case is a government enforcement action. It is not a class action, it has no claim form, and it has not been settled.

Where the Uber One Class Action Lawsuit Stands

The Uber One class action lawsuit is at its first stage: the complaint is filed and Uber had not responded in court as of October 8, 2026. Trackers report an initial case management conference set for January 15, 2027. That date comes from tracker reports, and the court docket is the record that controls.

Three steps could shape the case from here:

• Class certification is the judge's decision on whether the case can go forward on behalf of a group.
• A motion to dismiss asks the judge to end the case, or some of its claims, before evidence is gathered.
• Arbitration matters because the complaint says Uber's terms require private arbitration, and the plaintiff argues that clause cannot be enforced.

You cannot join this case by filing a form. If a settlement is reached later, notice would come through a court-approved administrator. How class action settlements work walks through that process. If you are weighing your own lawsuit against waiting as a class member, see starting versus joining a class action.

Steps to Take Now

Save your records now. Collect these items:

• The "welcome to Uber One" email.
• The date and amount of every Uber One charge on your card statement.
• A screenshot of the Uber One membership page in your app.
• Any cancellation confirmation email or screenshot.

Cancel in the app through Account, Uber One and Manage membership, then ask Uber support for a refund of charges you did not authorize. If Uber says no, file a dispute with your card issuer and attach your records. Consumer rights explains more about disputing charges you never approved.

Another unwanted-subscription lawsuit is covered in the Mindvalley subscription class action guide.

Spotting Sign-Up Scams

Any website, text or email that offers to sign you up for money in the Uber One cases for a fee should be treated as a scam. Neither Jesus v. Uber nor the FTC case has a claim form, a refund program or a payout. Notice of any future settlement would come through a court-approved administrator.

Do not pay anyone to add you to a class, and do not give your card details to a stranger promising an Uber One payment. If a charge you never approved appears on your statement, cancel in the app today, save your records, and follow updates on the Uber One class action lawsuit in the class action lawsuit index.

Frequently Asked Questions

Is there an Uber One class action lawsuit?

Yes. Jesus v. Uber Technologies, Inc. and Uber USA, LLC was filed on October 1, 2026 in the U.S. District Court for the Northern District of California. It alleges Uber used promotional offers to enroll customers in Uber One without their consent, and no court has ruled on those claims.

Can I get a refund on my Uber One membership?

You can ask Uber for one, but no court program pays refunds right now. Cancel in the Uber or Uber Eats app, ask Uber support to refund charges you did not authorize, and dispute the charge with your card issuer if Uber refuses.

How do I join the Uber One class action?

You cannot join by filing a form. A person who fits the proposed class becomes a possible class member only if the court certifies a class. Notice of any later settlement would come through a court-approved administrator.

Is there an Uber One settlement or claim form?

No. Neither the Jesus v. Uber lawsuit nor the FTC case has a settlement, claim form or payout. Treat any offer to sign you up for money in these cases for a fee as a scam.

How do I cancel Uber One?

Open the Uber or Uber Eats app, go to Account, then Uber One, then Manage membership, and end the membership. Menu names change, so follow the labels in your app. If your renewal date is close, also contact Uber support and keep the confirmation email or a screenshot.

What is the FTC's case against Uber One?

The Federal Trade Commission sued Uber in April 2025, alleging it charged people for Uber One without consent and made it hard to cancel. In December 2025, 21 states and the District of Columbia joined an amended complaint seeking civil penalties. Uber denies the allegations, and the case is a government enforcement action with no claim form.