Progress Residential FTC Settlement: No Claim Form Yet

The Federal Trade Commission and four states announced a proposed $49.75 million settlement with Progress Residential and Pretium Partners, and no claim form or refund program exists yet.

No claim form exists for the Progress Residential FTC settlement because no refund program has been announced, and the proposed order is not yet approved by a judge. The Federal Trade Commission (FTC) joined Arizona, Colorado, Indiana, and Utah to file the proposed stipulated order, which requires judicial approval before any money moves. Because this matter is a government enforcement action rather than a private class action, there is no settlement class to join and no administrative portal accepting submissions.

The proposed settlement would resolve FTC and state charges that Progress Residential and its owner, Pretium Partners, advertised rents that left out mandatory monthly fees, withheld security deposits for normal wear and tear, and used form contracts that barred negative comments, according to the FTC press release. Neither company admits the allegations, and no court has found that either broke the law. If the FTC opens a claims process, Recording Law reports the information would appear at ftc.gov/refunds.

Can Renters Get Money from the Progress Residential FTC Settlement?

No refund program or claim form has been announced for renters, and the proposed order is not yet approved. No per-renter amount, eligibility rule or payout date has been announced. The FTC announced the proposed settlement in an official FTC press release on November 6, 2026. The Commissioners authorized the federal filing by a 2-0 vote, but the settlement terms remain subject to formal review and entry by the presiding federal district judge.

Recording Law reports that the FTC case page listed the matter as pending as of November 7, 2026. A government enforcement action does not follow the procedural steps of private litigation, so tenants do not register as class members.

Recording Law reports that the FTC usually obtains customer lists from defendants and sends payments directly, and that claim information would appear at ftc.gov/refunds if the FTC lacked the information. No one has said this program will follow that pattern.

Progress Residential FTC Settlement Status and Terms

The proposed stipulated order requires Progress Residential and Pretium Partners to pay a gross total of $49.75 million. The FTC press release specifies that $48.5 million is allocated to the FTC to provide redress to harmed consumers. The remaining $1.25 million is designated for the state of Arizona, which covers state attorneys' fees and costs as reported by Class Action Pulse and Recording Law.

As reported by Recording Law, the litigation is pending in the U.S. District Court for the Northern District of Georgia under Case No. 1:26-cv-06782-VMC. The proposed stipulated order establishes an escrow deposit schedule that begins only after the presiding judge signs and enters the document. As reported by Class Action Pulse, the companies must place $4.5 million into escrow within 10 days of judicial approval, followed by eleven successive payments of $4 million every 30 days.

As reported by Recording Law, the FTC can use leftover money for related consumer relief, and any unused money goes to the U.S. Treasury. The companies agreed to these monetary provisions while neither admitting nor denying the allegations.

Reasons for the Absence of an Active Claim Form

No claim form has been announced for the Progress Residential FTC settlement. Recording Law reports that most FTC cases need no claim because the FTC usually obtains customer lists from the defendant and sends payments directly.

Class Action Pulse reports that the order states the companies have already given the FTC the customer information needed to administer redress. Federal authorities have not said whether this program will pay from that data or open a claims portal. The FTC also runs refund programs in other cases, such as the Shein FTC settlement.

Treat any offer to file for you as a red flag. The FTC press release says the FTC will never demand money, make threats, tell you to transfer money, or promise you a prize. Recording Law adds that the FTC does not charge fees for refunds or ask for sensitive information such as Social Security or bank account numbers. Anyone who asks you to pay to file a claim in this case is not running an FTC program and is a scam red flag. Report suspected fraud at ReportFraud.ftc.gov.

Allegations in the FTC Complaint

The complaint filed by the FTC and four states alleges that Progress Residential engaged in deceptive and unfair practices since at least 2021. The FTC press release identifies Progress Residential as the nation's largest manager of single-family rental homes, handling more than 90,000 residences across 17 states. Its owner, Pretium Partners, owns the homes through its investment funds. The FTC says most of the conduct occurred under prior management and that new management has moved to remedy the issues. Class Action Pulse reports Pretium says it disagrees with the FTC's claims. The companies neither admit nor deny the allegations, and no court has found that either broke the law.

The FTC press release alleges Progress Residential advertised rents that left out mandatory monthly fees, and that renters often found the fees only after signing or on the first bill. Class Action Pulse reports the complaint details add-on fees: smart home fees of $17 to $30 a month, utility management of $7.95 to $9.99, air filter fees of $9.99, a $14.95 renter's insurance exemption fee, and a $125 lease administration fee. Renters typically paid $30 to $330 or more per month above the advertised price.

As reported by Class Action Pulse, the complaint has 32 counts, most under Section 5 of the FTC Act, plus the Consumer Review Fairness Act, Section 521 of the Gramm-Leach-Bliley Act and state consumer protection laws. As reported by Class Action Pulse, the complaint cites a late-2021 internal Progress report that found recurring fees averaging about $70 a month, says more than 2,200 residents were wrongly charged almost $336,000 in late fees, and cites a 2024 survey in which 17% of Progress renters got back 95% to 100% of their deposits, compared with about 44% nationally. Fewer than 35% of departing residents allegedly received the itemized statement Progress promised. These are allegations, not court findings.

Requirements Under the Proposed Federal Order

The FTC press release says the proposed order would require Progress Residential and Pretium Partners to advertise the 'true total monthly rental price', including all mandatory recurring fees, more prominently than other pricing. It would bar them from misrepresenting that homes are inspected or pass inspection before move-in.

It would require a security deposit refund process, uniform withholding standards, training and records of home conditions.

It would require an itemized statement of deposit deductions or account charges within 30 days after move-out, or the period state law requires. It would bar deductions for normal wear and tear, pre-existing conditions, and certain renovation and capital-improvement costs not caused by the renter. It would also bar standardized nondisparagement clauses. Recording Law reports the terms would apply to any single-family home in the U.S. that the defendants own, offer for rent or manage.

Recommended Steps for Current and Former Tenants

Current and former tenants do not need to submit documents to any agency today, but preserving personal rental documentation is a sound protective measure. Recording Law suggests that tenants keep copies of their leases, rent ledgers, and move-out statements. These records document your tenancy if a refund program or deposit dispute arises.

A deposit or fee dispute of your own is a separate matter, and a licensed attorney can advise on it. Renters can use a directory to find a licensed attorney.

Distinction from the Florida Eviction Fee Class Action

The federal government enforcement action is entirely separate from a private class action settlement involving Progress Residential in Florida state court. Open Class Actions reports that Johnsten et al. v. Progress Residential, LLC et al., Case No. 2024-CA-001692, is pending in the Circuit Court of Seminole County, Florida. That class litigation addresses specific eviction-related legal fees billed to Florida residents between August 27, 2020 and August 26, 2024.

The Florida litigation operates under private class action procedures that do not overlap with the FTC settlement fund. Open Class Actions reports that no claim is needed in the Florida case and that eligible class members are paid automatically by mailed check if the court grants final approval. It also reports that one of the case's three classes receives no cash. The Florida action established an opt-out and objection cutoff of November 20, 2026, and the state court scheduled a final approval hearing for January 11, 2027.

For an explanation of judicial fairness hearings and opt-out mechanics, see how class action settlements work.

If you rented from Progress Residential, no claim form or payment program has been announced yet, so there is nothing to file today. Keep your lease, rent ledger, and move-out papers, make sure your former landlord and the U.S. Postal Service have your current address, and watch ftc.gov/refunds and the FTC case page. Treat anyone who charges you to file for this settlement as a scam red flag. Amounts, eligibility, and timing depend on the judge approving the order and on how the FTC runs redress; the FTC often pays from customer data without a claim form, but no one has said this program will.

Frequently Asked Questions

Can I file a claim in the Progress Residential FTC settlement?

No, you cannot file a claim form right now because the FTC has not opened a claims process or published eligibility rules. The proposed settlement is waiting for a federal judge's review and signature in the U.S. District Court for the Northern District of Georgia. Recording Law reports that information about any program would appear at ftc.gov/refunds.

Is the Progress Residential settlement a class action?

No, this matter is a government law enforcement action brought by the FTC and four states (Arizona, Colorado, Indiana and Utah), not a private class action lawsuit. Because this is not a class action, there is no class to join. No refund program has been announced, and what happens to the $48.5 million depends on the judge approving the order and on how the FTC runs redress.

How much money will each renter get?

No per-renter payment amount or allocation formula has been released by the FTC or state regulators. The proposed order requires Progress Residential and Pretium Partners to pay $48.5 million to the FTC for consumer redress and $1.25 million to Arizona. Amounts depend on the judge approving the order and on how the FTC runs redress.

Will the FTC pay renters without a claim form?

Recording Law reports that in most enforcement cases, the FTC sends payments directly using customer records from the defendant without requiring a claim form. Class Action Pulse reports the order states the companies have already given the FTC the customer information needed to administer redress, but officials have not stated whether this settlement will use automated payments. Recording Law reports that claim instructions would appear at ftc.gov/refunds if the FTC lacked the customer information.

Can someone file a claim for me for a fee?

No. Treat anyone who charges a fee to file a claim in this case as a scam red flag. The FTC press release says the FTC will never demand money or tell you to transfer money, and Recording Law adds that the FTC does not charge fees for refunds. Report suspected fraud at ReportFraud.ftc.gov.

Is this the same as the Florida eviction-fee settlement with Progress Residential?

No, the Johnsten case in Seminole County, Florida is an independent state-court class action involving eviction attorney's fees charged between 2020 and 2024. Open Class Actions reports that eligible class members are paid automatically if the court grants final approval at the January 11, 2027 hearing. One of its three classes receives no cash. It is separate from the $49.75 million federal settlement announced by the FTC.

Did Progress Residential admit wrongdoing?

No, the settlement contains no admission of legal wrongdoing or statutory liability by Progress Residential or Pretium Partners. The companies agreed to the stipulated order while neither admitting nor denying the allegations in the government complaint. Class Action Pulse reports Pretium says it disagrees with the FTC's claims. No court has found either company broke the law.

What should I keep in case a refund program opens?

You should retain copies of your signed lease agreements, full rent ledgers, fee notices, and move-out deposit deduction statements. Make sure your former landlord and the U.S. Postal Service have your current address. Keep these in case a refund program or a deposit dispute makes them useful. No program has been announced.